Answers to your
everyday questions.

Our products are 100% natural, unadulterated, and free from harmful chemicals, synthetic pesticides, artificial colors, and preservatives. We focus on traditional processing to ensure you receive pure, wholesome, and nutrient-dense food.

We use authentic heritage techniques: oils are cold-pressed at low temperatures in wood/stone expellers to retain natural antioxidants, grains are stone-ground to preserve the natural fiber and bran, and groceries are packed naturally without chemical polishing.

Since our products do not contain chemical preservatives, we recommend transferring flours, pulses, and spices into dry, airtight glass or steel containers and storing them in a cool, dry place away from direct moisture and heat.

We accept 100% secure online prepaid payments via Razorpay. You can pay using UPI (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit Cards (Visa, Mastercard, RuPay), and Net Banking.

Yes, we deliver pan-India. Orders are dispatched within 24–48 hours through our logistics partners via Shiprocket. Typical delivery takes 3–6 business days depending on your delivery pincode.

If you need to change your delivery address or cancel an order, please contact our support team immediately before the shipment is dispatched. Once an order is in transit with the courier, it cannot be cancelled.

Due to the consumable, food, and personal care nature of our items and strict hygiene standards, we do not accept returns once products are delivered. However, if your package arrives damaged, leaked, or with an incorrect item, please reach out to us within 24 hours of delivery with pictures/unboxing video, and we will promptly send a replacement or issue a refund.

You can reach us by email at sundeepyama@beyondorganic.me or call us at +91 92475 58325 (Monday to Saturday, 9:00 AM to 6:00 PM IST).